Contact Us
Whether you have a question about one of our reviews, spotted something that needs updating, or want to discuss a partnership, this is the right place to start. The team behind Canada Casino is a small group of researchers and writers focused on helping Canadian players find honest, well-researched information about online casinos — and we take reader feedback seriously.
How to Reach Us
The fastest way to get a response is by emailing us directly. We monitor our inbox daily and aim to reply within two business days.
Email: [email protected]
Please include as much detail as you can in your message — for example, which casino or page your query relates to, or the specific offer you have a question about. This helps us give you a more useful answer without unnecessary back-and-forth.
What We Can and Cannot Help With
We are an independent comparison and review site. We research and evaluate online casinos on behalf of Canadian players, but we are not affiliated with the casinos themselves in any operational sense. That distinction matters for the kinds of questions we are well placed to answer.
- We can help with: questions about our reviews, ratings methodology, the way we present bonus terms, corrections to factual errors, and general editorial feedback.
- We cannot help with: account issues, deposit or withdrawal problems, bonus disputes, or technical support at any of the casinos listed on this site. For those matters, contact the casino's own support team directly.
Editorial and Content Enquiries
If you believe any information on Canada Casino is out of date or inaccurate, we genuinely want to know. Bonus offers, terms and licensing details change frequently in this industry, and while we work hard to keep everything current, reader flags help us stay on top of changes. Send the page URL and the specific detail you believe needs updating, and we will review it promptly.
You can read more about how we assess and rank casinos on our About Us page, including our stance on editorial independence and how commercial relationships are handled.
Partnership and Affiliate Enquiries
If you represent an online casino or a software provider operating in the Canadian market and would like to discuss how Canada Casino works with commercial partners, you are welcome to reach out to the email address above. Please note that commercial relationships do not influence editorial ratings or the order in which casinos are ranked — our methodology is applied consistently regardless of whether a listing generates revenue for the site.
Responsible Gambling
If your enquiry is related to problem gambling or you are looking for support resources, please visit our Responsible Gambling page rather than contacting us directly. It lists organisations and tools specifically set up to help, and they are far better placed to assist than we are.
Online gambling in Canada is intended for adults only. If you are concerned about your own play or that of someone you know, the resources on that page are a good first step.
Terms of Use
If you have a question about how this site operates, what data we collect, or the terms governing your use of Canada Casino, please refer to our Terms and Conditions before getting in touch — many common questions are answered there.
Response Times
We aim to respond to all general enquiries within two business days. During busy periods it may take a little longer, but every message is read. If you have not heard back within five business days, a follow-up to the same address is welcome.
We look forward to hearing from you.